It was Valentine’s Day, and I am a big lover of Japanese food, so my boyfriend decided to take us to this place that we had never tried before called Sango. Whenever I go out to eat Japanese food, It’s usually the normal Sui sha ya. But, we decided to go to Sango because it was more convenient to where the movie theater is & it’s something new to try.
We got their at a really good time, because just after us a whole load of people started coming in wanting to sit at tables but, there was no room so they had to wait. I started to think, this is probably a really popular place and the food must be really good. The place was really small, and were my boyfriend and I got seated was by the front so it felt like all those people were either watching us eat, or envying us because we were eating and they weren’t.
When we sat down, the Japanese lady gave us our menus, and we had a really hard time trying to figure out how to actually read it. Some of the food had numbers beside them but, no dollar signs and we didn’t know if they were prices or not, and some food did. We wanted to find out what the menu meant but it took the waiter a really long time to get back to us. With so many people, people waiting, and only 2 girl waiters, it just wasn’t enough.
When she finally came to us, she did in fact tell us that those were prices, and we got 1 order of gyoza, 2 orders of California rolls, and teriyaki chicken with vegetables and rice. It defiantly wasn’t long before our food came which is good because it made up for the long time we waited for her to take our order.
We started off with the gyoza and California rolls, which were good like they always are, and then after the teriyaki chicken. The teriyaki chicken was like nothing I’d ever had before. At Sui sha ya, they serve it to you in a bowl with rice and tempura (if you want) but, at Sango, they come out with your chicken and vegetables on a really hot metal plate that is attached to a wood block, and the rice is served in a small bowl. The chicken is steaming when they bring it out to you, and its cooking right in front of you. You can smell the sauce that’s burning but everything’s cooking perfectly. You need to wait a while before you bite in because it’s so hot, and the metal plate remains hot for the whole time.
After we were done, I still had some left over that I wanted to save, and we needed to get going so that we could catch our movie in time. Again, it took the girls so long to come to us that we virtually had to come to them. My boyfriend had to get up and walk over to where one of the ladies’s were and pay, we didn’t receive a check at our table. I had to stop one of them and ask if my food could be wrapped up to take, because we had to get going and I knew she wasn’t going to be coming anytime soon, and in no time between when we were eating and when we left were we ever asked if everything was fine and if we needed anything else.
In all, the food was great but the service wasn’t. That’s a huge deal breaker because I probably won’t go back there. Ill search for another place that has the same food with proper service.